CQE sample questions

Question 1

An improvement in quality costs is MOST clearly indicated when:

Accepted Answer

Management objectives are met.

Answer

Appraisal and failure costs drop.

Answer

Prevention costs increase.

Answer

Total quality costs fall below 15% of total sales.

Question 2

During the building phase of improvement team development, which of the following properly describes team activities?I. The team leader is usually directive.II. The team leader often delegates tasks.III. Team members prioritize and perform duties.IV. Team members are uncertain of their duties.

Accepted Answer

I and IV only

Answer

II and III only

Answer

I, II and III only

Answer

II, III and IV only

Question 3

Benchmarking might be defined as any of the following EXCEPT:

Accepted Answer

Comparing the performance of one company to a set of standards and then to another's performance.

Answer

A process for rigorously measuring your performance versus the best-in-class companies.

Answer

A standard of excellence or achievement against which other similar things must be measured or judged.

Answer

The search for best industry practices that lead to superior performance.

Question 4

Which of the following is the BEST method to developing materials for a training program on the gaps in performance?

Accepted Answer

Review a record of activities.

Answer

Secure a workshop trainer.

Answer

Set up a one shot case study.

Answer

Allocate employees for training.

CQE Sample Questions & Answers

Free CQE Sample Questions with Answers

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CQE Sample Questions & Answers

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