ACP-120 Sample Questions & Answers
Admin privileges and global and project-level permissions carry the biggest share, ahead of issue types, fields and screens, workflow automation rules, JQL queries and other advanced features, general project setup, system administration, and notifications.
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- Question 1Intermediate
Access, Permissions, Security · Determine appropriate administrator privileges
You are auditing a company-managed project's permission scheme to ensure it scales efficiently as the organization grows from 50 to 500 employees. Currently, the 'Resolve Issues' permission is granted to the 'jira-software-users' group, and the 'Delete Issues' permission is granted to the 'engineering-leads' group. Why is this considered an administrative anti-pattern in Jira?
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Correct answer: D
Best practice dictates using Project Roles in permission schemes rather than Groups. If groups are hardcoded into the scheme, you must create a new permission scheme for every project that has a different set of users. Using Project Roles allows you to share one permission scheme across hundreds of projects, simply changing the role members at the individual project level.
- Question 2Intermediate
Access, Permissions, Security · Configure issue-level security
A legal team uses a company-managed project to track contract reviews. Some contracts are highly confidential. When a user creates a confidential issue, they populate a custom field called 'External Counsel' (a User Picker field) with the name of the external lawyer assisting them. The team wants to ensure that ONLY the Reporter, the Assignee, and the specific user named in the 'External Counsel' field can view the issue. How can this be achieved?
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Correct answer: C
Issue Security Schemes control visibility at the individual issue level. Security levels can dynamically grant access to users based on standard fields (like Reporter and Assignee) as well as User Picker and Group Picker custom fields.
- Question 3Beginner
Access, Permissions, Security · Configure issue-level security
True or False: In a company-managed project, a sub-task can be assigned a different, more restrictive Issue Security Level than its parent issue to hide specific sub-tasks from users who can otherwise view the parent.
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Correct answer: B
False. Sub-tasks strictly inherit the security level of their parent issue. You cannot apply a different security level to a sub-task to make it more or less restrictive than its parent.
- Question 4Intermediate
Access, Permissions, Security · Configure project permissions
A user complains that they cannot see the 'Data Migration' project in their project directory, nor can they access any issues within it via direct links. You verify that the user has an active Jira Software license. What is the most likely cause of this issue?
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Correct answer: C
The 'Browse Projects' permission is the fundamental gatekeeper for project access. If a user does not have this permission through a group, role, or specific user grant in the permission scheme, the project and all its issues will be completely invisible to them.
- Question 5Advanced
Access, Permissions, Security · Configure issue-level security
The Development team uses a company-managed project. They want all employees to be able to view their bug tickets and add comments. However, the developers frequently add internal technical notes to these bugs that should only be visible to users in the 'Developers' project role. Which configuration best satisfies this requirement?
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Correct answer: C
Jira allows users to restrict individual comments to specific project roles or groups using the padlock icon during comment creation. This allows the issue itself to remain visible to everyone (satisfying the first requirement) while keeping specific internal notes restricted.
- Question 6Beginner
Access, Permissions, Security · Determine the impact of removing or suspending user access
An employee has left the company, and their Jira Cloud account has been suspended (deactivated) by the Site Admin. What happens to the issues that were currently assigned to this user?
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Correct answer: A
Suspending or deactivating a user account does not alter issue data. The issues remain assigned to the deactivated user. A Jira Admin or Project Admin will need to use a bulk operation or JQL query to find and reassign these issues.
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