71301T Sample Questions

71301T Sample Questions & Answers

Configuring the Session Border Controller carries the biggest share, ahead of three evenly weighted areas: Breeze with Presence Services, Application Enablement Services, and Session Manager with SIP trunking, plus Avaya Aura Messaging as the smallest slice.

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  1. Question 1IntermediateSelect 2

    Avaya Session Border Controller for Enterprise (SBCE) · SBCE Monitoring and Troubleshooting

    An engineer is troubleshooting a call flow issue through an Avaya SBCE and needs to perform a detailed analysis of the SIP messaging. The engineer does not have access to a network tap or span port. Which two methods can be used directly on the SBCE to capture and analyze the required traffic? (Select TWO)

    Show answer & explanation

    Correct answers: A, C

    The SBCE graphical user interface includes a powerful Packet Capture utility that allows an administrator to capture traffic on specific network interfaces with filters, and then download the capture file (in .pcap format) for analysis in a tool like Wireshark.

    For administrators comfortable with the command line, accessing the SBCE via SSH and using the tcpdump command is a valid and powerful method to capture network traffic directly on the device. This provides real-time capture capabilities and advanced filtering options.

  2. Question 2Intermediate

    Session Manager and SIP Trunking · TCP Connection Multiplexing

    To optimize performance in a large enterprise environment with thousands of SIP endpoints, an administrator wants to reduce the number of TCP connections that Session Manager must maintain. Which Session Manager feature should be enabled to achieve this?

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    Correct answer: B

    TCP Connection Multiplexing is a feature in Session Manager designed specifically to reduce the number of concurrent TCP connections. When enabled, Session Manager can use a single TCP connection to carry SIP traffic for multiple endpoints or entities, significantly reducing resource consumption and improving scalability in large deployments.

  3. Question 3Beginner

    Application Enablement Services (AES) · Role-Based Access Control (RBAC) for AES

    A new security policy requires that administrative access to the Application Enablement Services (AES) Management Console be strictly controlled. The lead administrator must be able to manage all aspects of the system, while a junior administrator should only be able to view logs and system status without making configuration changes. Which AES feature is used to enforce these distinct permission levels?

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    Correct answer: C

    Role-Based Access Control (RBAC) is the specific feature within the AE Services Management Console designed to manage administrative permissions. It allows for the creation of different user roles (e.g., administrator, operator, viewer) with granular control over which management functions each role can access, perfectly suiting the scenario's requirements.

  4. Question 4Intermediate

    Avaya Breeze Platform and Presence Services · Snap-in Deployment and Management

    After deploying a new snap-in to an Avaya Breeze cluster, an administrator needs to confirm that the service is active and properly integrated. Where in the System Manager web interface would the administrator navigate to view the status of deployed snap-ins on a specific Breeze cluster?

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    Correct answer: C

    The correct navigation path in System Manager to manage and view the status of Avaya Breeze clusters and their deployed snap-ins is under the 'Elements' section. From there, selecting 'Avaya Breeze' and then 'Cluster Administration' for the specific cluster will display detailed information, including the status of all associated snap-ins (e.g., Active, Inactive, Error).

  5. Question 5Advanced

    Session Manager and SIP Trunking · SIP Server and Subscriber Flows

    A consultant is designing a SIP trunking solution using Session Manager. The design must accommodate both a direct connection to a SIP service provider and the registration of on-premises SIP endpoints that are not managed by Communication Manager. Which Session Manager constructs are required to fulfill these two distinct requirements?

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    Correct answer: B

    This scenario requires two different types of flows. A SIP Server Flow is used to define the routing and adaptation logic for connections to other SIP servers, such as a service provider's SBC. A SIP Subscriber Flow is used to define the origination and termination policies for individual SIP subscribers (endpoints) as they register and place calls. Using both flow types is the correct way to handle these distinct use cases.

  6. Question 6Beginner

    Avaya Session Border Controller for Enterprise (SBCE) · Post-Installation Configuration

    True or False: After completing the initial installation wizard for an Avaya SBCE 7.x, no further configuration is required before placing the device into a production environment.

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    Correct answer: B

    This statement is false. The SBCE installation wizard performs only the basic setup of network interfaces, system identity, and administrative accounts. Critical production configurations, such as creating server profiles, routing policies, interworking profiles, and enabling PPM, must all be completed manually through the web interface after the initial installation wizard is finished.

  7. Question 7Beginner

    Application Enablement Services (AES) · AES Access Methods and Administration

    A technician needs to perform maintenance on an Application Enablement Services (AES) server but cannot access the building due to an emergency. The web interface is unresponsive. Which of the following is the recommended method for gaining remote command-line administrative access to the AES server?

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    Correct answer: B

    AES servers provide secure command-line access via the Secure Shell (SSH) protocol. This is the standard and recommended method for remote administration when the web interface is unavailable or when command-line tasks like viewing specific logs, restarting services, or installing patches are required. This method is independent of the web service and provides direct access to the underlying operating system.

  8. Question 8Advanced

    Avaya Breeze Platform and Presence Services · Integrated Troubleshooting of Presence and PPM

    Company Background:
    GlobalLogix, a multinational logistics company, is upgrading its communications infrastructure to a centralized Avaya Aura 7.x platform to support its 5,000 remote and office-based employees. The primary goal is to provide secure, reliable, and feature-rich unified communications, including voice, video, instant messaging, and presence, to all users regardless of their location.

    Current Situation:
    The core components, including Communication Manager, System Manager, and Session Manager, have been deployed in a primary data center. A pair of Avaya SBCEs are deployed in a high-availability configuration at the network edge to handle remote worker traffic. The company has a strict security policy that mandates all communications must be encrypted end-to-end.

    Project Requirements:

    1. All remote SIP endpoints (Avaya J-series phones and Equinox soft clients) must register securely through the SBCEs.
    2. Remote users must have full access to their personal profiles (PPM) for button customization and feature access.
    3. All instant messaging and presence traffic must be encrypted.
    4. The solution must be scalable and follow Avaya's best practices for large enterprise deployments.

    Problem Statement:
    During the pilot phase, a group of remote users can register their SIP phones and make calls, but they report two major issues: their presence status is always 'Offline', and their personal profiles (PPM) fail to download. An initial network trace confirms that SIP signaling on port 5061 is being passed correctly through the firewalls and SBCE. What is the most likely root cause of this combination of failures?

    graph TD subgraph Remote Site User[Remote User with J179] end subgraph Internet Firewall_Corp[Corporate Firewall] end subgraph Data Center SBCE[Avaya SBCE] SM[Session Manager] Breeze[Breeze w/ Presence] end User --> Firewall_Corp --> SBCE SBCE --> SM SM --> Breeze

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    Correct answer: C

    This is the most comprehensive explanation for both failures. Presence services rely on the XMPP protocol, which uses port 5223 for secure communication. A firewall blocking this port would directly cause the 'Offline' status issue, even if SIP traffic on 5061 is allowed. The PPM failure is a distinct problem, typically caused by a misconfiguration of the PPM service itself on the SBCE or an incorrect setting in the 46xxsettings.txt file, separate from the basic SIP signaling path. The other options only address one of the two problems presented.

  9. Question 9Intermediate

    Avaya Breeze Platform and Presence Services · Snap-in Deployment and Management

    A healthcare provider has deployed a three-node Avaya Breeze cluster for high availability of a critical patient communication snap-in. During a failover test, administrators observe that while the snap-in process starts on the backup node, it fails to handle SIP traffic correctly, leading to dropped calls. The Entity Links to Session Manager are correctly configured for the cluster's virtual IP. Which of the following is the most likely cause of this issue?

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    Correct answer: B

    For a snap-in to function correctly in a high-availability cluster and manage state across nodes, its service name must be explicitly added to the Core Platform cluster profile in System Manager. This configuration allows the Breeze platform to manage session state and traffic routing during a failover. Without this, the snap-in might run on the backup node but won't be integrated into the cluster's state management, causing it to fail when handling active sessions.

  10. Question 10Advanced

    Avaya Session Border Controller for Enterprise (SBCE) · SBCE Monitoring and Troubleshooting

    A retail company has deployed Avaya SBCE to support remote contact center agents. Agents report intermittent one-way audio, where the customer can hear the agent, but the agent cannot hear the customer. This issue occurs randomly and is difficult to reproduce. The network team has confirmed no firewalls are blocking RTP ports between the SBCE and the carrier. All options represent valid troubleshooting steps, but which one identifies the most probable cause for this specific symptom in an SBCE environment?

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    Correct answer: C

    Intermittent one-way audio, especially where the inbound stream is lost, often points to an issue with how the SBCE handles the media path (RTP). Media Anchoring ensures the SBCE stays in the media path. If it is misconfigured or if there's an issue with NAT/topology hiding, a SIP session refresh (re-INVITE) could cause the carrier to send media to a non-routable internal address learned during initial call setup, instead of the SBCE's public-facing media address. This results in the agent being unable to hear the customer.

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