ASTA-7220 Sample Questions & Answers
Session Manager support ties with Communication Manager support for the biggest share, ahead of administering System Manager, a basic overview of core components, device services together with the media server, and ongoing support resources.
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- Question 1Intermediate
Avaya Aura Session Manager Support · Session Manager Configuration
A customer requires that all incoming SIP calls from the Service Provider (SIP Trunk) have the leading '+' and country code removed before they are sent to the Communication Manager. Which Session Manager configuration element is specifically designed to handle this digit manipulation?
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Correct answer: C
Adaptations in Session Manager are used to manipulate SIP headers and digits (ingress or egress) on a per-entity basis. You would configure a 'DigitConversionAdapter' and apply it to the SIP Entity link for the Service Provider to strip headers or modify numbers before routing.
- Question 2Advanced
Avaya Aura Communication Manager Support · CM Troubleshooting
When using
list trace stationin Communication Manager to troubleshoot a call failure, you observe a denial event '1183: Call rejected'. This event typically points to a mismatch in which of the following configurations?Show answer & explanation
Correct answer: D
Denial event 1183 usually indicates an incompatibility in the bearer capability or codec negotiation. This often happens when the IP Network Regions of the two endpoints (or endpoint and trunk) do not have a common codec defined in their respective Codec Sets, or the inter-region connectivity is blocked.
- Question 3IntermediateSelect 2
Avaya Aura System Manager Administration · System Monitoring
A system administrator needs to back up the Avaya Aura System Manager data. Which TWO methods are supported for performing this backup? (Select TWO)
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Correct answers: A, C
Backups can also be stored locally on the System Manager server itself, although off-box storage is best practice. The local directory is typically within the /var partition structure.
System Manager supports backing up data to a remote server using SFTP (Secure File Transfer Protocol) or SCP. This is the recommended method for disaster recovery.
- Question 4Intermediate
Avaya Aura Media Server and Device Services · Device Services
You are deploying Avaya Aura Device Services (AADS) to support dynamic configuration for Equinox/Workplace clients. Which protocol is primarily used by the AADS to authenticate users against the enterprise directory (LDAP/Active Directory)?
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Correct answer: A
AADS connects to the enterprise directory (like Active Directory) using LDAP or LDAPS to authenticate users and retrieve their configuration profiles. LDAPS (Port 636) is the standard secure method for this integration.
- Question 5Advanced
Avaya Aura Session Manager Support · Session Manager Configuration
A Case Study: A company has a main office and three branch offices. They use Avaya Aura Session Manager (SM) and Communication Manager (CM). The branches have local SIP gateways. The requirement is that 911 (Emergency) calls from Branch A must be routed out of Branch A's local gateway. If that gateway is full, the call must NOT overflow to the Main Office or other branches due to legal regulations.
How should the administrator configure the Routing Policies and Locations to ensure this requirement is met?
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Correct answer: B
To strictly enforce local routing for emergency calls, you define the Originating Location (Branch A). The Dial Pattern for 911 is tied to this location. The Routing Policy selected by this Dial Pattern must contain only the local gateway. If you added other gateways as secondary choices in the Routing Policy (or used a Time of Day list with alternatives), the call would overflow, violating the requirement.
- Question 6Intermediate
Avaya Aura System Manager Administration · System Monitoring
In System Manager, you are attempting to synchronize users from an Active Directory source. The synchronization job fails. You check the Log Viewer in System Manager. Which specific log category/appender would be most relevant to investigating LDAP synchronization issues?
Show answer & explanation
Correct answer: C
User synchronization processes in System Manager are handled by the User Provisioning (UP) and User Common Management (UCM) components. Logs related to LDAP sync failures, attribute mapping errors, or connection timeouts will be found under these categories in the Log Viewer.
- Question 7Beginner
Avaya Aura Communication Manager Support · Traditional Telephony
Which command on the Communication Manager (CM) command line interface (SAT) allows you to view the real-time status of H.248 Media Gateways, including their registration status and primary controller IP?
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Correct answer: C
The command
list media-gatewaydisplays the configured gateways, their IP addresses, type (e.g., G450), and registration status (registered/unregistered) with the CM. - Question 8Advanced
Avaya Aura Session Manager Support · SIP Connectivity
A SIP endpoint is unable to download its contacts and button programming (PPM data) after a successful registration. The
traceSMlog shows the REGISTER is 200 OK, but subsequent SUBSCRIBE messages for 'avaya-cm-feature-status' are failing. Which configuration on the Session Manager SIP Entity for Communication Manager is most likely missing or incorrect?Show answer & explanation
Correct answer: B
In the SIP Entity configuration for the Communication Manager, there is a specific attribute (often a checkbox labeled 'Communication Manager' or similar in older versions, or implied by entity type) that tells Session Manager to treat this entity as a CM. Crucially, this enables the 'Sequenced Applications' logic that routes PPM (Personal Profile Manager) requests to the CM. If SM doesn't know the entity is a CM, it won't proxy the proprietary HTTP/SIP PPM data correctly.
- Question 9Intermediate
Avaya Aura System Manager Administration · Administrative Operations
What is the primary function of the 'Replica Group' in the Avaya Aura System Manager (SMGR) architecture?
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Correct answer: A
System Manager acts as the master database. A Replica Group consists of the System Manager and one or more Session Managers. Changes made in SMGR (like adding users or dial patterns) are replicated to the local databases (PostgreSQL/Cassandra) on the Session Managers via the replication process (Spirit/SymmetricDS).
- Question 10Beginner
System Maintenance and Support Resources · Support Resources
A support engineer needs to access the Product Change Notifications (PCNs) for Avaya Aura Communication Manager to check for a known issue regarding processor resets. Where is the authoritative source for this information?
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Correct answer: A
The Avaya Support Portal is the official repository for PCNs, PSNs (Product Support Notices), firmware downloads, and knowledge base articles.
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