FCBC Sample Questions & Answers
Identifying change through investigation techniques carries the biggest share, ahead of weighing change against the business's internal and external situation, setting change requirements, design and development, change principles, the business case, and benefits.
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- Question 1Advanced
Aligning Change with the Business · Internal environment analysis
A global logistics firm is undertaking a comprehensive internal review to ensure its digital transformation aligns with its core purpose. The Board has declared that the company exists to 'provide seamless, carbon-neutral delivery solutions worldwide'.
To achieve this, the executive team has set a target to reduce carbon emissions by 40% over the next three years. The IT department is subsequently tasked with migrating 80% of on-premises servers to a green cloud provider within 18 months.
In the context of VMOST analysis, how should the IT department's specific task of migrating 80% of servers within 18 months be classified?
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Correct answer: B
In VMOST analysis, Tactics are the detailed, specific, and short-term actions or projects undertaken to implement a Strategy. Migrating 80% of servers within 18 months is a specific tactical project that supports the broader strategy of reducing carbon emissions.
flowchart TD V[Vision: Desired future state] --> M[Mission: What we do / Core purpose] M --> O[Objectives: Measurable goals e.g. 40% emission cut] O --> S[Strategy: Medium/long term approach] S --> T[Tactics: Specific short-term actions e.g. Server migration] - Question 2Intermediate
Aligning Change with the Business · SWOT analysis
During a strategic audit, a business consultant notes that the firm holds an exclusive, patented manufacturing process that reduces material waste by 30% compared to industry standards. How should this factor be classified in a SWOT analysis?
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Correct answer: B
In SWOT analysis, Strengths are positive internal factors that are within the organisation's control. An exclusive, patented process that reduces waste is a prime example of an internal strength that provides a competitive edge.
- Question 3Beginner
Aligning Change with the Business · Cultural web framework
True or False: In the Cultural Web framework, the 'paradigm' refers to the set of core beliefs and assumptions that are taken for granted by the organisation.
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Correct answer: A
In Johnson and Scholes' Cultural Web, the paradigm sits at the centre and represents the core beliefs, assumptions, and values that are deeply embedded and taken for granted within the organisation.
- Question 4Advanced
Aligning Change with the Business · Performance measurement techniques
A multinational retail chain is measuring the average training hours per employee and the rate of internal promotions as part of its strategic review. Which perspective of the Balanced Scorecard do these specific metrics directly inform?
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Correct answer: D
In the Balanced Scorecard, the Learning and Growth perspective focuses on human capital, information capital, and organisational capital. Metrics like training hours and internal promotions directly measure how well the organisation is developing its workforce.
- Question 5Intermediate
Aligning Change with the Business · Enterprise architecture
To protect a newly integrated payment gateway, the enterprise architecture team focuses on ensuring that transaction data cannot be altered by malicious actors while in transit. Which core aspect of security architecture is being primarily addressed?
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Correct answer: B
In security architecture, the CIA triad consists of Confidentiality, Integrity, and Availability. Integrity specifically ensures that data remains accurate and unaltered by unauthorised parties during storage or transit.
- Question 6Beginner
Aligning Change with the Business · Ethical considerations of digital change
When applying the triple bottom line framework to evaluate the ethical considerations of a digital change initiative, which three dimensions must an organisation balance?
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Correct answer: B
The triple bottom line (TBL) is an ethical and sustainability framework that recommends companies commit to focusing on social and environmental concerns just as they do on profits. The three dimensions are commonly referred to as People, Planet, and Profit.
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