100-140 — CCST IT Support Practice Test

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Description

If you're starting out on a help desk or in desktop support, 100-140 earns you Cisco's CCST IT Support credential. The practice test covers hardware and cabling, network and peripheral connections, Windows, macOS and mobile troubleshooting, and spotting social engineering. From there, you can move on to the CCNA or its cybersecurity and automation counterparts.

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Stop guessing what will be on the exam. Our question banks are meticulously mapped to the official syllabus, ensuring comprehensive coverage of every domain and objective. Review the topics below to see exactly what you will be tested on.

100-140CCST IT Support
Mapped
Domains Covered
IT Support Job Tasks and Responsibilities
Hardware Issues
Connectivity and Resource Access Issues
Operating System and Application Issues
Common Threats and Preventions
Job Tools

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Q 50 / 5002:14
Which protocol operates at the transport layer?
A HTTP
B TCP
C ARP
D ICMP
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Correct
Option B is correct — TCP operates at the transport layer
Why?
TCP (Transmission Control Protocol) provides reliable, connection-oriented communication at Layer 4 of the OSI model.

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123
practice questions

100-140 Questions

Study from 123 practice questions aligned to the latest 100-140 objectives.

Entry / Support Technician
IT beginners and support staff
Professional
3-5 years experience; core + concentration exam

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100-140 is part of the Cisco certification pathway. See how this exam connects to your long-term career goals.

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Get all new and old versions of the CCST IT Support practice test so you have multiple question sets to study from. When objectives change, your question pool updates automatically.

Why is TCP connection-oriented?
TCP uses a three-way handshake (SYN, SYN-ACK, ACK) to establish a reliable session before data transfer begins...

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Frequently asked questions

Everything you need to know about prepping for 100-140.

What is the 100-140 exam format?
Official format is typically 40-50 questions, 50 minutes, passing score Variable (typically 750-850)/300-1000. Available in 7 languages.
How much does the 100-140 exam cost?
The official exam fee is $125 USD. Pricing may vary by country, currency, or voucher.
What topics are on the 100-140 exam?
The 100-140 syllabus is organized into 6 domains. (Last updated: 2024-04-05)
  • IT Support Job Tasks and Responsibilities
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools
How should I prioritize the 100-140 syllabus?
Start with the highest‑weight domains first: IT Support Job Tasks and Responsibilities, Hardware Issues, Connectivity and Resource Access Issues. Then work down the list and use practice questions to validate each topic.
Who should take the 100-140 exam?
This exam is commonly taken by Entry-level IT support professionals. Review recommended experience and the syllabus domains on this page.
How to study for the 100-140 exam?
Use the syllabus domains to build your plan, then combine focused practice questions with official resources:
  • Official resource: Cisco Certified Support Technician (CCST) IT Support 100-140 Official Cert Guide
  • Study tips:
    • Build a home lab with spare computer parts for hands-on practice
    • Practice both Windows and macOS to prepare for OS questions
    • Use command-line diagnostic tools regularly to build muscle memory
    • Join the Cisco Learning Network community for peer support
Is the 100-140 exam active in 2026?
Current status: ACTIVE. Last content update: 2024-04-05.
How long is the 100-140 certification valid?
Certification validity is typically 5 years (for exams taken after July 15, 2025); Lifetime (for exams taken before July 15, 2025). Recertification options vary by vendor and program.
When was 100-140 released and when does it retire?
Released: 2024-04-05.
How many 100-140 practice questions are included on ExamJungle?
This 100-140 practice test includes 123 practice questions in the simulator, with explanations and study tools.
Is this the real 100-140 exam?
No, but the questions mirror the format, difficulty, and objectives so you are fully prepared.
How long do I get access?
Access depends on your plan, with ongoing updates to the 100-140 pool.
Can I study on mobile?
Yes, the simulator is optimized for desktop and mobile so you can keep studying anywhere.
Does this include explanations?
Yes, detailed explanations are included for every question.

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