700-750 Sample Questions & Answers
Eleven mostly equal areas range from engineering support programs to application performance and SMART IT insights, securing the modern workplace, hybrid and remote workforce experiences, platform capabilities, and Business Value Demonstrations.
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- Question 1Advanced
Enhancing Application Performance · Understand Cisco's role in ensuring application security, accessibility, and resiliency
A small logistics company relies on a critical cloud-based SaaS application for its daily operations. Remote branch offices are reporting significant sluggishness and frequent disconnects. The company's IT lead suspects the issue could be with their local ISP, the corporate WAN, or the SaaS provider's network, but has no way to prove it. They need a tool that can provide definitive visibility into the entire network path from the user to the application.
Which Cisco offering should an engineer position to diagnose and pinpoint the source of this performance degradation?
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Correct answer: C
Cisco ThousandEyes is specifically designed to provide end-to-end visibility into networks you don't own, such as the internet and SaaS provider networks. By deploying agents, it can map the entire path, identify performance bottlenecks hop-by-hop, and provide concrete data to determine if the issue lies with the local network, an ISP, or the application host. DNA Center Assurance focuses on the owned network, while Secure Endpoint is for malware protection.
- Question 2Beginner
Understanding Business Value Demonstrations (BVDs) · Explain the use of dCloud, Topology Builder, and CML in demonstrations
True or False: When using Cisco dCloud for a Business Value Demonstration (BVD), a partner engineer can install custom, third-party applications within the provided virtual environment to showcase complex integrations with non-Cisco software.
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Correct answer: B
Cisco dCloud provides pre-configured, standardized environments for demonstrating Cisco solutions. While some customization is possible within the Cisco products themselves, users cannot install their own third-party software onto the underlying virtual infrastructure. For demonstrations requiring deep customization and third-party software integration, Cisco Modeling Labs (CML) would be the more appropriate tool.
- Question 3Intermediate
Exploring SMB Experiences · Understand specific solutions within Cisco SMB experiences and their functionalities
The owner of a small, independent coffee shop with no dedicated IT staff wants to provide free guest Wi-Fi and securely process payments over a separate network. They need a solution that is extremely simple to set up and manage, preferably from a mobile app. Budget is a primary concern.
Which Cisco SMB experience is the most suitable for this customer's specific requirements?
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Correct answer: C
The Cisco Business portfolio is specifically designed for small businesses that need simple, flexible, and secure solutions without the complexity or cost of enterprise-grade management. It offers a mobile app for easy setup and management, supports network segmentation for guest and payment traffic, and is priced competitively for the SMB market. While Meraki is also app-managed, the core Cisco Business line is often positioned as the entry-level, most budget-conscious choice for scenarios like this. Catalyst is an enterprise solution and would be overly complex and expensive.
- Question 4Intermediate
Adapting to Remote Workforce Experiences · Evaluate experiences, products, and opportunities
A small software development startup operates with a fully remote team. The CTO is concerned about protecting the company's intellectual property, as developers often work from personal, unmanaged laptops. The immediate goal is to prevent these non-corporate devices from accessing the company's private code repositories hosted in AWS, while still allowing access from company-issued laptops.
Which Cisco Secure solution provides the most direct and effective control for this Zero Trust Network Access (ZTNA) use case?
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Correct answer: C
Cisco Duo is the ideal solution for this use case. Duo's device trust policies can verify the security posture of a device before granting access to an application. It can differentiate between corporate-managed and personal devices, allowing an administrator to create a policy that blocks access from unmanaged endpoints. This provides application-level access control without requiring a traditional VPN, which is the core principle of ZTNA. Umbrella provides DNS security, and Secure Endpoint provides malware protection, but neither offers this specific device-aware access control.
- Question 5Advanced
Exploring Platforms · Examine user experience and extensibility through APIs
A chain of boutique retail stores uses Meraki MV cameras for security. The marketing department wants to create a dynamic in-store experience by automatically changing content on digital signs based on real-time customer traffic. The plan is to develop a small application that queries the cameras for people-count data and then triggers the appropriate content on the signs. To do this, the application needs to programmatically access the camera analytics.
Which specific Meraki Dashboard API capability is essential to enable this functionality?
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Correct answer: A
The MV Sense API is the specific feature designed for this purpose. It allows developers to access the raw analytics data, such as people counts and locations, directly from the MV smart cameras. This data can then be used by custom applications to trigger actions, like changing digital signage. The other options are related to the broader Meraki platform but are not the specific API for camera analytics.
- Question 6Intermediate
Securing the Modern Workplace · Understand digital security solutions tailored for SMBs
A small accounting firm recently experienced a security incident where an employee clicked a link in a phishing email, which led to a malicious website that downloaded ransomware. The firm's existing security consists of a traditional firewall and standard endpoint antivirus. To prevent this type of incident from happening again, they need a solution that can block access to malicious destinations before a connection is ever established, regardless of the device or network used.
Which Cisco Secure solution provides this specific layer of proactive defense?
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Correct answer: D
Cisco Umbrella operates at the DNS layer, making it the first line of defense. When the employee clicked the malicious link, Umbrella would have inspected the domain request, identified it as malicious, and blocked the connection before it could be established, preventing the ransomware download. While Secure Email could block the initial email and Secure Endpoint could block the malware execution, Umbrella is the solution that specifically prevents the connection to the malicious destination itself.
- Question 7Advanced
Securing the Modern Workplace · Analyze the application of secure solutions across different industries and verticals
Case Study:
Company Background:
Creative Constructs is a 150-employee architectural design firm that recently acquired a smaller, 30-person engineering company. The acquisition has created a need to integrate two distinct IT environments and support a newly distributed workforce. Creative Constructs uses a mix of on-premises Cisco Catalyst switches and a central office firewall. The acquired company was fully cloud-based, utilizing Meraki MX, MS, and MR devices managed from the Meraki dashboard.Current Situation:
Employees from both companies now need to collaborate on large design files and access shared resources securely, whether they are at one of the two office locations or working from home. The CIO is concerned about maintaining a consistent security policy and user experience across these different environments. The IT team is small and lacks the expertise to manage disparate, complex networking and security systems.Requirements:
- Unify network management under a single pane of glass where possible.
- Enforce consistent security policies for all users, regardless of location or device.
- Provide secure remote access for all employees to both on-premises and cloud resources.
- The solution must be scalable and manageable by a small IT team.
Which proposed solution best meets all of Creative Constructs' requirements?
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Correct answer: B
Cisco Secure Connect provides a Secure Access Service Edge (SASE) solution that is ideal for this scenario. It can integrate with both Meraki SD-WAN and Catalyst devices, allowing the company to leverage its existing hardware. It unifies security services (like SWG, firewall, DNS security) and remote access (ZTNA/VPN) into a single cloud-managed platform. This directly addresses the need for consistent policy enforcement, simplified management for a small IT team, and secure access for a distributed workforce, without requiring a costly rip-and-replace of the existing infrastructure.
- Question 8Beginner
Understanding Business Value Demonstrations (BVDs) · Understand the importance of Business Value Demonstrations
A Cisco partner is preparing a Business Value Demonstration (BVD) for a non-technical SMB owner who is evaluating a new office network. The goal is to clearly communicate the business benefits of the proposed solution, not just the technical features.
What is the most effective way to structure the demonstration to resonate with this type of stakeholder?
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Correct answer: C
For a non-technical stakeholder, the focus must be on business outcomes, not technical details. A successful BVD tells a story. Using a visual tool like Topology Builder makes the concept relatable, and framing the demonstration around a 'day-in-the-life' scenario (e.g., 'Here's how a new employee gets securely connected,' 'Here's how you can see which part of your store is busiest') directly translates technical features into tangible business value. This approach answers the 'So what?' question for the business owner.
flowchart TD A[Start: Understand Customer's Business Problem] --> B{Create Relatable Scenario}; B --> C[Use Visual Tools e.g., Topology Builder]; C --> D[Demonstrate 'Day-in-the-Life' Use Case]; D --> E[Connect Feature to Business Benefit]; E --> F[End: Summarize Value & ROI]; - Question 9Intermediate
Enabling People, Enhancing Workspaces · Understand how to empower IT teams to facilitate efficient operations
A small manufacturing company wants to improve operational efficiency on its factory floor. They need a solution that can provide reliable wireless connectivity for IoT sensors and tablets, while also offering simple, centralized management for their small IT team. A key requirement is the ability to quickly deploy and troubleshoot the network without specialized on-site expertise.
Which Cisco solution is best suited to meet these hybrid requirements of robust IoT connectivity and simplified cloud management?
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Correct answer: C
The Cisco Meraki portfolio is the ideal fit. Meraki MR access points provide robust wireless for both user devices and IoT sensors, while MS switches provide the necessary wired backbone. The entire solution is managed through the intuitive Meraki cloud dashboard, which fulfills the requirement for simple, centralized management and remote troubleshooting. This empowers the small IT team to manage the factory network efficiently without needing deep CLI expertise.
- Question 10Beginner
Introducing Engineering Programs · Understand Disti presales support options and the Meraki CMNA program
A new systems engineer at a Cisco partner needs to quickly gain hands-on proficiency with the Meraki platform to support SMB customers. They are looking for a free, instructor-led training program that provides a foundational certification and includes a free Meraki hardware kit upon completion.
Which Cisco program is specifically designed to meet all these requirements?
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Correct answer: D
The Cisco Meraki Network Associate (CMNA) program is a foundational, instructor-led training course for partners. It is offered for free and is designed to provide engineers with the knowledge and skills to operate the Meraki platform. A key benefit of the program is that eligible attendees receive a free Meraki hardware kit (typically an access point, switch, and security appliance) and licenses for hands-on learning and demonstrations.
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