220-1202 Sample Questions

220-1202 Sample Questions & Answers

Operating-system installation and security configuration tie for the heaviest weight, both covering Windows settings and wireless authentication, alongside change-management procedures and troubleshooting mobile or Windows OS issues.

Launch the full 220-1202 simulator →

Showing 9 of 19 free samples.

  1. Question 1Beginner

    Environmental Safety · MSDS Documentation Requirements

    Which of the following information categories would be included in a Material Safety Data Sheet (MSDS) for lithium-ion battery systems used in uninterruptible power supplies?

    Show answer & explanation

    Correct answer: D

    MSDS (Material Safety Data Sheet) documents are specifically designed to provide safety information for handling hazardous materials and emergency response procedures. For lithium-ion UPS batteries, the MSDS would include critical safety information such as: chemical composition hazards, fire suppression methods for lithium fires, personal protective equipment requirements, spill containment procedures, first aid measures for chemical exposure, and disposal regulations for hazardous battery materials. Per CompTIA A+ 220-1202 objective 4.5, MSDS documentation is essential for environmental safety and regulatory compliance, providing workers with necessary safety protocols rather than technical configuration information.

  2. Question 2Intermediate

    Software Troubleshooting · Windows Boot Process Issues

    A user reports that their Windows 11 workstation displays a persistent "Operating System Not Found" error during startup attempts. The system was functioning normally yesterday, and only a wireless mouse, keyboard, and external storage device remain connected. Which of the following troubleshooting steps should a technician perform first?

    Show answer & explanation

    Correct answer: C

    Examining the UEFI boot sequence is the appropriate first step when encountering "Operating System Not Found" errors, especially when external storage devices are connected. The external storage device may have altered the boot priority order, causing the system to attempt booting from the external device instead of the internal drive containing Windows 11. This is a common and easily resolved issue through UEFI/BIOS configuration. Per CompTIA A+ 220-1202 objective 3.1, boot issues should be addressed systematically starting with the least invasive solutions. Checking boot options is non-destructive and often resolves the problem without requiring data recovery tools or drive reformatting, which should only be considered after simpler solutions have been attempted.

  3. Question 3Intermediate

    Data Protection · Removable Media Encryption

    A cybersecurity manager is implementing organization-wide training on BitLocker To Go encryption technology for all employees who use removable storage devices. What is the primary security objective of this encryption training initiative?

    Show answer & explanation

    Correct answer: B

    BitLocker To Go is Microsoft's encryption solution specifically designed for removable storage devices like USB drives, external hard drives, and SD cards. The primary purpose is data-at-rest encryption to protect sensitive information from unauthorized access when devices are lost, stolen, or compromised. This addresses a critical security vulnerability where unencrypted removable media can expose corporate data to unauthorized parties. Per CompTIA A+ 220-1202 objectives 2.2 and 2.7, BitLocker To Go implements strong AES encryption that requires authentication (password or smart card) to access encrypted data, ensuring that even if physical devices are compromised, the data remains protected through cryptographic controls.

  4. Question 4Intermediate

    Operating Systems · Windows 11 Requirements

    A help desk technician is setting up a new Windows 11 workstation for a corporate user. The IT security policy requires BitLocker encryption and Windows Hello for authentication. During setup, the technician receives an error that BitLocker cannot be enabled. Which of the following is MOST likely missing from the system configuration?

    Show answer & explanation

    Correct answer: B

    Windows 11 requires TPM 2.0 (Trusted Platform Module) for BitLocker encryption and Windows Hello authentication. TPM 2.0 is a hardware-based security chip that stores encryption keys and provides hardware-level security features. Without TPM 2.0, BitLocker cannot store its encryption keys securely, and Windows Hello biometric authentication will not function. Additionally, Windows 11 has TPM 2.0 as a minimum system requirement, making it essential for both the OS installation and security features.

  5. Question 5AdvancedSelect 2

    Security · Zero Trust Model

    An organization is implementing a Zero Trust security model for their network infrastructure. A remote employee needs to access a sensitive financial database. According to Zero Trust principles, which of the following should be configured? (Select TWO)

    Show answer & explanation

    Correct answers: A, B

    Zero Trust requires continuous verification of every transaction regardless of where it originates. This means every access request is authenticated, authorized, and encrypted before granting access, treating every request as potentially untrusted. This continuous verification ensures that even authenticated users are constantly validated.

    Zero Trust model requires just-in-time (JIT) access, which provides temporary, time-limited permissions only when needed. This minimizes the attack surface by ensuring users don't have persistent access to sensitive resources. Combined with continuous verification of every transaction, these two approaches form the core of Zero Trust architecture - 'never trust, always verify' with minimal necessary access.

  6. Question 6Intermediate

    Operational Procedures · AI Fundamentals

    A company's marketing department is using an AI chatbot to generate content for their website. The legal team has raised concerns about the generated content. Which of the following AI limitations should the IT department explain to address these concerns?

    Show answer & explanation

    Correct answer: A

    AI systems can generate 'hallucinations' - confident-sounding but factually incorrect information. Additionally, AI may inadvertently reproduce copyrighted content from its training data, leading to plagiarism concerns. These limitations are critical for legal teams to understand, as published content could contain false information or violate intellectual property rights. Organizations must implement review processes and plagiarism detection before publishing AI-generated content.

  7. Question 7Intermediate

    Software Troubleshooting · Windows OS Issues

    A Windows 11 Pro workstation is experiencing frequent BSODs with the error 'MEMORY_MANAGEMENT'. The technician has already run Windows Memory Diagnostic with no errors found. Which of the following commands should the technician run NEXT to diagnose the issue?

    Show answer & explanation

    Correct answer: A

    The System File Checker (sfc /scannow) should be run next to check for corrupted system files that could cause MEMORY_MANAGEMENT BSODs. Even though the error suggests memory issues, if Windows Memory Diagnostic found no hardware problems, the issue is likely corrupted system files managing memory operations. SFC scans all protected system files and replaces corrupted files with cached copies, often resolving BSOD issues related to system file corruption.

  8. Question 8Advanced

    Security · Detection and Response Tools

    A security analyst receives an alert from the company's XDR platform about suspicious PowerShell activity on multiple endpoints. The XDR system has automatically isolated the affected machines. What is the PRIMARY advantage of XDR over traditional antivirus in this scenario?

    Show answer & explanation

    Correct answer: D

    Extended Detection and Response (XDR) correlates security data across multiple platforms (endpoints, network, cloud, email) to detect sophisticated attacks that traditional antivirus would miss. In this scenario, XDR identified suspicious PowerShell activity patterns across multiple endpoints - indicating a coordinated attack - and automatically isolated affected systems. Traditional antivirus focuses on individual endpoints without correlation capabilities or automated response actions, making XDR superior for detecting and responding to advanced persistent threats.

  9. Question 9Beginner

    Operating Systems · Linux Commands

    A Linux administrator needs to check which services are configured to start automatically at boot time on an Ubuntu 22.04 server. Which of the following commands will display this information?

    Show answer & explanation

    Correct answer: D

    The systemctl list-unit-files --state=enabled command displays all systemd service units that are configured to start automatically at boot. Ubuntu 22.04 uses systemd as its init system, making systemctl the correct tool for service management. This command specifically filters for enabled services, showing exactly which services will start during system boot, which is essential for system administration and troubleshooting startup issues.

Ready for the real thing?

The full 220-1202 simulator has every exam-style question, timed mode, and instant scoring.