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Description
Building IVR and routing flows in Genesys Cloud CX is what GCP-GC-ARC tests, and passing earns you the Genesys Cloud Architect Certified Specialist title. You'll need the Genesys Certified Professional - PureCloud credential before you can earn it. The practice test helps you check how well you know call flow design, scheduling and flow priority, and variables and data actions before exam day.
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GCP-GC-ARC Questions
Study from 211 practice questions aligned to the latest GCP-GC-ARC objectives.
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Frequently asked questions
Everything you need to know about prepping for GCP-GC-ARC.
What is the GCP-GC-ARC exam format?
How much does the GCP-GC-ARC exam cost?
What topics are on the GCP-GC-ARC exam?
- Call Flow Design and Implementation (30%)
- Variables and Data Management (20%)
- Introduction to Genesys Cloud Architect (15%)
- Scheduling and Flow Priority (15%)
- Admin Interface and System Configuration (10%)
- Analytics, Troubleshooting, and Best Practices (10%)
How should I prioritize the GCP-GC-ARC syllabus?
Who should take the GCP-GC-ARC exam?
How to study for the GCP-GC-ARC exam?
- Study tips:
- Complete the prerequisite GCP - PureCloud certification first
- Gain hands-on experience by building call flows in a sandbox environment
- Focus on understanding call flow types: Inbound, Outbound, In-queue, and Secure
- Practice creating and managing prompts for multi-language support
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