cobit-2019-design-and-implementation Sample Questions & Answers
The seven implementation phases and the design workflow toolkit tie for the most weight, alongside understanding design factors and the impact they have, basic COBIT concepts, the overview of optimizing I&T governance, and a decision topics matrix.
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Real questions from the COBIT 2019 Design and Implementation practice test — answers and explanations included. Showing 10 of 20 free samples.
- Question 1Intermediate
Impact of Design Factors · Threat Landscape Impact on Capability Levels
A manufacturing company is designing a governance system. A key design factor is its threat landscape, which has recently shifted to include sophisticated industrial espionage targeting intellectual property stored in product design systems. How does this specific design factor value impact the required capability level of the 'Managed Security' (DSS05) process component?
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Correct answer: C
A sophisticated threat landscape necessitates a mature and robust security posture. This translates to requiring a higher target capability level (e.g., 3, 4, or 5) for DSS05 to ensure security processes are not just performed, but are well-defined, quantitatively managed, and continuously optimized to counter advanced threats.
- Question 2Intermediate
Key Topics Decision Matrix · RACI Chart Application for Risk Management
A hospital group is implementing an Electronic Health Record (EHR) system. The board of directors is primarily concerned with patient data privacy and compliance with healthcare regulations like HIPAA. According to the COBIT Key Topics Decision Matrix (RACI chart), who is ULTIMATELY accountable for decisions regarding the I&T risk management policy?
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Correct answer: C
In COBIT, the governing body (e.g., Board of Directors) is ultimately Accountable (A) for governance, which includes setting the direction for risk management and approving the enterprise risk policy. This aligns with their fiduciary duty to oversee risk for the entire organization.
- Question 3Beginner
Design Factors for a Governance System · Goals Cascade and Alignment Goals
During the design of a governance system for an e-commerce company, the team identifies that the primary enterprise goal is 'Customer-oriented service culture'. Which alignment goal from the COBIT goals cascade MOST directly supports this enterprise goal?
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Correct answer: C
The alignment goal AG05 directly addresses the need for I&T to deliver services that meet the expectations and requirements of the business, which in this case are defined by the customer-oriented service culture. This includes service levels, quality, and responsiveness to customer needs.
- Question 4Intermediate
Governance Implementation Lifecycle · Phase 7: How do we keep the momentum going?
A financial services firm is in Phase 7 ('How do we keep the momentum going?') of its governance implementation program. The initial project focused on improving the DSS04 (Managed Continuity) process. What is the MOST effective activity to ensure the improvements are sustained and embedded in the organization?
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Correct answer: C
Phase 7 is about sustaining the improvements. The most effective way to do this is to embed the new way of working into ongoing operations through continuous monitoring and reporting. Tracking metrics and reporting to a governance body like the risk committee ensures visibility, accountability, and a driver for continuous improvement.
- Question 5Advanced
The Governance System Design Workflow · Resolving Conflicting Design Factors
A government agency is designing a governance system. Due to strict public accountability and data privacy laws, its compliance requirements are 'High'. At the same time, its technology adoption strategy is 'Slow/Follower' due to budget constraints. How would these two conflicting design factors MOST likely be resolved in the final governance system design?
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Correct answer: B
This represents a balanced resolution. The design must meet the non-negotiable compliance requirements, dictating high capability for processes like MEA03 (Managed Compliance) and APO12 (Managed Risk). The 'Slow/Follower' tech strategy means the agency can de-prioritize and accept lower capability in areas related to innovation and managing emerging technologies, thus resolving the conflict.
- Question 6IntermediateSelect 3
The Governance System Design Workflow · Step 1 Outputs
Which of the following are considered outputs of Step 1, 'Understand the enterprise context and strategy,' in the governance system design workflow? (Select THREE)
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Correct answers: A, C, E
This is the primary objective of Step 1. The design team must have a clear understanding of the enterprise's mission, strategy, and goals to ensure the governance system is aligned.
The enterprise risk profile and current issues are key parts of the enterprise context. Understanding these helps shape the design of the governance system to address real-world challenges.
Identifying and understanding the needs and influence of key stakeholders (e.g., board, executive management, regulators) is a critical part of understanding the enterprise context and ensuring the governance system meets their requirements.
- Question 7Advanced
CaseStudy · Determining Initial Governance Scope
A case study describing a large, decentralized organization struggling with inconsistent IT service delivery and shadow IT is presented to a governance consultant.
The organization, a global conglomerate named 'OmniCorp,' operates in multiple sectors, including manufacturing, finance, and healthcare. Each business unit has historically managed its own IT, leading to duplicated efforts, incompatible systems, and varying levels of security and compliance. The new CIO has a mandate from the board to establish central governance to improve efficiency, manage risk, and enable cross-unit synergies. The CIO wants to use COBIT 2019 but needs a pragmatic starting point.
Based on this scenario, what is the MOST appropriate initial scope for the governance system design, as determined in Step 2 of the design workflow?
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Correct answer: D
This is the most pragmatic approach. The initial scope should focus on establishing the foundational elements of a central governance system. This includes setting up the governance framework itself (EDM01, APO01), addressing the key pain point of risk (APO12), and dealing with the compliance variations across units (MEA03). This targeted scope is achievable and addresses the board's primary concerns.
- Question 8Beginner
COBIT Basic Concepts · Goals Cascade
A consultant is explaining the COBIT goals cascade to a management team. Which statement BEST describes the relationship between Enterprise Goals and Alignment Goals?
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Correct answer: A
This correctly describes the flow of the goals cascade. Enterprise Goals represent the business needs (the 'what'). Alignment Goals translate these needs into more specific I&T-related outcomes (the 'how' from an I&T perspective) that are required to support the business.
- Question 9Intermediate
Implementing & Optimizing I&T Governance Overview · Benefits Realization vs. Project Management
During a governance implementation, a project manager is focused on delivering a new CRM system on time and within budget. The program sponsor, however, is focused on whether the new system is increasing sales conversion rates and improving customer satisfaction scores. This reflects the difference between which two key concepts?
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Correct answer: C
This is the core distinction. The project manager is focused on delivering the capability (the CRM system) according to project constraints (time, budget). The program sponsor is focused on the realization of benefits (increased sales, better satisfaction), which is the ultimate goal of the investment and the measure of value creation.
- Question 10Intermediate
Impact of Design Factors · Technology Adoption Strategy Impact
A company is considering two different approaches for its technology adoption strategy design factor. Option A is 'First Mover', and Option B is 'Follower'. Which statement accurately describes the impact of this choice on the design of the governance system?
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Correct answer: B
A 'First Mover' strategy involves adopting new, often unproven, technologies. This necessitates a strong process for managing innovation (APO04) to identify opportunities and a robust risk management process (APO12) to handle the inherent uncertainties and potential for failure.
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