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Description
Setting up Dynamics 365 Field Service so technicians get the right jobs and parts? MB-240 is the functional consultant exam for you. Knowing the work order lifecycle and the wider Dynamics 365 suite will help. Expect practice questions on work orders and customer assets, configuring core components and bookable resources, and scheduling and dispatch.
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MB-240 Questions
Study from 225 practice questions aligned to the latest MB-240 objectives.
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Frequently asked questions
Everything you need to know about prepping for MB-240.
What is the MB-240 exam format?
How much does the MB-240 exam cost?
What topics are on the MB-240 exam?
- Manage work orders and customer assets (27.5%)
- Configure field service applications (22.5%)
- Schedule and dispatch work orders (17.5%)
- Manage the Field Service mobile app (7.5%)
- Manage inventory and purchasing by using the built-in inventory management system (7.5%)
- Implement Microsoft Power Platform (7.5%)
How should I prioritize the MB-240 syllabus?
Who should take the MB-240 exam?
How to study for the MB-240 exam?
- Official resource: Implement Microsoft Dynamics 365 Field Service
Is the MB-240 exam active in 2026?
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