1Z0-1061-26 Sample Questions & Answers
The heaviest area is getting the initial setup right, ahead of configuring sales objects and processes, ongoing maintenance tasks, extending the application, security settings, Redwood capabilities, and AI, ML and mobile automation features.
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- Question 1Beginner
Configuring the Initial Setup · Define and enable geographies
A CX Sales administrator navigates to Manage Geographies in Setup and Maintenance to load master geography data for France. However, on the Manage Geographies page, the administrator discovers that the 'Import Geography Data' action is grayed out and disabled. What is the root cause of this behavior?
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Correct answer: C
If a geography structure was created manually for a country, the 'Import Geography Data' action remains disabled. To enable the predefined Loqate import, an administrator must first delete any existing child hierarchy data and completely remove the manually created geography structure levels for that country.
- Question 2IntermediateSelect 2
Configuring the Initial Setup · Define and enable geographies
When architecting geography structures and validation rules in Oracle CX Sales using Loqate master data, which TWO design constraints and structural guidelines must an implementer adhere to? (Select TWO)
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Correct answers: B, E
Oracle explicitly documents that the recommended hierarchy depth should not exceed 6 levels, as levels 6 and above containing LOVs or validation rules may fail in the Address UI. Furthermore, a parent geography structure level cannot be deleted if child data exists beneath it. Copying structures is supported only when creating a new country structure, not modifying an existing one.
- Question 3Intermediate
Configuring the Initial Setup · Define and enable geographies
A newly provisioned implementation consultant initiates the geography data import for Canada from the Manage Geographies page. The consultant navigates immediately to the Scheduled Processes work area to monitor the background loader task, but the process does not appear in the search results. What role assignment is missing from the consultant's user account?
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Correct answer: A
To view and monitor the geography import process within the Scheduled Processes work area, the user must have the Employee abstract role assigned. Initial implementation administrator users created during environment provisioning often lack the Employee role by default, which prevents them from seeing the background geography load job.
- Question 4Intermediate
Configuring the Initial Setup · Configure multiple business units
A business analyst creates a new sales representative user record and directly populates the Business Unit attribute on the user account details page. However, when the sales representative logs into Redwood Sales, they cannot query, view, or create transactions within that business unit. What configuration step must be completed to grant the user transactional access to the business unit?
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Correct answer: B
In Oracle CX Sales, direct assignment of a business unit on a user record does not grant transactional sales data access. Users derive business unit transactional access strictly through membership in their Resource Organization. The business unit must be associated with the user's Resource Organization under its Business Units tab.
- Question 5Beginner
Configuring the Initial Setup · Configure multiple business units
True or False: When migrating multiple business unit setups from a staging environment to production using Functional Setup Manager configuration packages, the profile option values for HZ_ENABLE_MULTIPLE_BU_CRM and HZ_DEFAULT_BU_CRM are automatically migrated and preserved in the target instance.
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Correct answer: B
False. Profile values for HZ_ENABLE_MULTIPLE_BU_CRM and HZ_DEFAULT_BU_CRM are not preserved across environment export/import migrations using Functional Setup Manager. They must be reconfigured manually in the target production environment following package import.
- Question 6Intermediate
Configuring Ongoing Application Maintenance · Configure the Migration to Production process
An implementation specialist prepares an incremental configuration update in a test environment. The specialist creates a configuration package by selecting a specific Functional Area in Functional Setup Manager. When attempting to import this configuration package into production, which rule governs the import process?
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Correct answer: C
In Functional Setup Manager, export and import methods must strictly correspond. Setup exported by Offering can only be imported by Offering, setup exported by Functional Area can only be imported by Functional Area, and setup exported via an Implementation Project can only be imported via an Implementation Project.
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