ADM-211 Sample Questions & Answers

1. Changing field data type
2. Using the import wixard
3. Mass transfer
4. Mass delete
5. Mass reassign Account or OpptyTeams
6. Mass update addresses

Runs Natively on SFDC servers

Faster than non-server code

Supported by SFDC

Provide users with a place to share and install apps.

Allow users to manage custom objects and tab.

Gives users access to the tabs and records they need.

Differentiates standard and custom objects for users

1. Educate your users
2. Identify your primary security contact
3. Secure employee systems (including staying current on latest browsers)
4. Implement IP restrictions 5. Strengthen password requirements
5. Require secure sessions
6. Decreased session timeouts
7. Consider 2factor authentication (RSA token plus user name/pass word), Contact SFDC for help

Account Numbers

Descriptions

IDs

Phone numbers

SIC Codes

Addresses

Email Addresses

Delegated Administrators

User Administration (Roles)

User Administration (Roles and Subordinates)

Profiles

Custom Object Administration

1. Track how often users are using newfeatures aftertraining sessions.
2. Run spot checks on data, track usage with regards to the financial calendar (last minute entries versus consistent usage).
3. Track training sessions in SFDC.

Create a workflow rule with a field update that sets the sales representative's immediate manager to be the CEO if the deal is larger than 1 million dollars.

Create an approval process that skips to the CEO approval step if the deal is > $1 million

Create a workflow rule with a tome-based trigger that alerts the CEO if a 1 million dollar deal has not been updated within 2 days.

1. Through the audit trail (at Setup | Security Controls). 2. It will show the 20 most; recent setup changes, you can download a complete history for the last 180 days
2. There are overthree dozen items tracked (see "Monitoring Setup Changes" in help)
   4.Alternatively, you might use Dream factory's Snapshot or other Metadata API-based tools.

1. Lots of duplicate records
2. Users consistently have to manually share records
3. There are a large number of sharing rules
4. Admins have lots of requests for more record access