NP-Con-102 Sample Questions & Answers
Configuring tools across fundraising, program and case management, plus grantmaking, carries the most weight, alongside weighing solution choices against the data model, turning on the right features, and shaping nonprofit strategy and implementation planning.
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- Question 1Intermediate
Nonprofit Cloud Feature Configuration · Configure Fundraising Management
A consultant is configuring Fundraising features in Nonprofit Cloud. The organization wants to track the specific marketing efforts that lead to donations, such as a 'Fall 2024 Direct Mail' drop or a 'Year-End Email Blast'. They need to hierarchically organize these efforts to analyze performance across different channels and campaigns. Which feature should the consultant configure to meet this requirement?
Show answer & explanation
Correct answer: B
Outreach Source Codes in Nonprofit Cloud provide a robust way to track and attribute gifts to specific outreach efforts. They allow for the generation of unique codes for campaigns and channels, supporting hierarchical analysis of fundraising performance.
- Question 2Intermediate
Solution Design · Recommend when to use Industries Common Features
A nonprofit organization needs to calculate complex donor statistics, such as 'Total Lifetime Giving', 'Largest Gift this Year', and 'Recency, Frequency, Monetary (RFM) Scores'. These calculations involve aggregating millions of transaction records. In the new Nonprofit Cloud, which tool is the standard, scalable solution for performing these rollups?
Show answer & explanation
Correct answer: B
Data Processing Engine (DPE) is the native, high-performance tool in Nonprofit Cloud for transforming and aggregating data. It is designed to handle large data volumes (LDV) and complex calculations like RFM scores efficiently, replacing the legacy NPSP Customizable Rollups.
- Question 3IntermediateSelect 2
Nonprofit Cloud Feature Configuration · Configure Grantmaking
You are implementing Nonprofit Cloud for a foundation that manages both incoming donations and outgoing grants. The foundation needs to allow external grant applicants to log in, view available funding opportunities, submit applications, and track their status. Which TWO components are essential to delivering this solution? (Select TWO)
Show answer & explanation
Correct answers: A, C
A Grantmaking Site, built on Experience Cloud, provides the external portal interface for applicants to interact with the foundation.
OmniScripts are commonly used within the Grantmaking Site to create the guided application forms that applicants fill out.
- Question 4Advanced
Nonprofit Cloud Setup · Configure Stakeholder Management
A consultant is reviewing the security requirements for a Nonprofit Cloud implementation. The organization has strict data privacy rules regarding 'Interaction Summaries', which contain sensitive notes from case manager meetings with clients. Only the case manager who created the note and their direct supervisor should be able to view it. How should the consultant configure sharing for Interaction Summaries to meet this requirement?
Show answer & explanation
Correct answer: B
Interaction Summaries in Nonprofit Cloud leverage Compliant Data Sharing (CDS) to provide granular control over visibility. This allows sharing to be restricted to specific users (like the creator and supervisor) without exposing the record to the entire role hierarchy or public groups unnecessarily.
- Question 5Intermediate
Solution Design · Recommend when to use Industries Common Features
A nonprofit wants to use Nonprofit Cloud to manage their volunteers. They need to track the skills and interests of their constituents to match them with appropriate volunteer opportunities. Which Industries Common Feature is specifically designed to handle the tagging of records with hierarchical attributes like skills or interests?
Show answer & explanation
Correct answer: B
Interest Tags is a common industry feature that allows for the creation of a dictionary of tags (which can be hierarchical) that users can apply to records to capture attributes like skills, interests, or preferences.
- Question 6Advanced
Solution Design · Align customer business processes to the data model
Case Study:
Organization Overview:
BrightFuture Foundation focuses on youth education. They are migrating from a legacy CRM to Salesforce Nonprofit Cloud.Current Situation:
BrightFuture has 50,000 donors and 5,000 program participants. Donors are currently tracked as 'Contacts' linked to 'Households'. Program participants are tracked in a separate system. They want a unified view of all constituents.Requirements:
- Consolidate donors and participants into a single system.
- Ensure high data privacy for participants (minors).
- Maintain householding capability for donors.
- Minimize custom development.
Solution Design:
The consultant proposes using the Nonprofit Cloud Person Account model.Question:
How should the consultant configure the relationship between individuals and households in this solution to meet the requirements?Show answer & explanation
Correct answer: C
Nonprofit Cloud uses the Party Relationship Group object to represent households. Person Accounts (representing individuals) are related to these groups. This is the native, standard architectural approach in NPC.
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