Slack-Con-201 Sample Questions & Answers
Settings alignment, admin roles and analytics dashboards take the largest share, alongside delivery and migration, client discovery conversations, shaping the Enterprise Grid, consistent channel naming, governance structures, and learning plans for admins and users.
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- Question 1Advanced
Grid Design · Design and articulate feasible grid design options for your client
A global retail company is designing their Enterprise Grid. They have 50,000 employees across 3 distinct brands. Each brand operates independently but shares a central HR and IT function. The client wants to minimize noise for users while ensuring everyone can access company-wide announcements.
Which Grid design architecture represents the BEST practice for this scenario?
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Correct answer: A
This design aligns with the 'focused workspace' best practice. It separates the distinct operating brands into their own environments to reduce noise, while using a common workspace for shared services (HR/IT) and announcements. Multi-workspace channels facilitate the necessary cross-brand communication without merging unrelated streams.
- Question 2Beginner
Policies and Settings · Understand the administrative roles within Slack and their permissions for Slack settings
The ________ role in a Slack Enterprise Grid organization has the unique ability to transfer ownership of the Organization itself and cannot be removed by any other administrator.
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Correct answer: D
The Org Primary Owner is the highest level of authority in an Enterprise Grid. Unlike regular Org Owners, the Primary Owner is the ultimate authority, cannot be removed by others, and is the only one who can transfer this primary ownership status.
- Question 3IntermediateSelect 2
Policies and Settings · Guide clients through key org-level security settings
A consultant is helping a client configure their Enterprise Grid security settings. The client wants to ensure that employees can only access Slack from company-issued devices that are connected to the corporate VPN.
Which combination of settings should the consultant recommend? (Select TWO)
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Correct answers: A, D
IP Allowlisting restricts access to specific IP addresses, ensuring traffic comes from the corporate VPN.
EMM allows the organization to control how Slack is accessed on mobile devices, ensuring only managed (company-issued) devices can connect. Together with IP Allowlisting, this covers the client's requirements.
- Question 4Beginner
Policies and Settings · Understand the administrative roles within Slack and their permissions for Slack settings
True or False: In a Slack Enterprise Grid, a 'Workspace Admin' has the permission to change the Organization-level retention policies for all public channels.
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Correct answer: B
False. Organization-level retention policies can only be managed by Org Owners. A Workspace Admin only has authority within their specific workspace and cannot override or set policies that apply to the entire Organization.
- Question 5Beginner
Channel Strategy · Educate clients on the purpose and importance of a channel naming convention
A client is concerned about channel sprawl and discoverability. They want a clear strategy for naming channels so employees can easily find relevant project teams.
Which recommendation is a Slack best practice for channel naming conventions?
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Correct answer: D
Using prefixes (like #proj-, #team-, #office-) groups related channels together in the sidebar, making them much easier to scan, search, and discover. This is the industry-standard best practice for Slack channel organization.
- Question 6Intermediate
Governance Structure (Owner and Admin Roles) · Identify the governance team and help assign roles
A consultant is designing the governance structure for a new Slack rollout. The client asks who should be responsible for approving new workspace requests in the future.
Which governance body is typically responsible for this strategic decision?
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Correct answer: C
Approving new workspaces is a strategic architectural decision that affects licensing, searchability, and information silos. This responsibility falls to the Governance Team or Center of Excellence, which includes stakeholders from IT, HR, and Internal Comms, rather than purely technical support staff.
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