ICYB Sample Questions & Answers

The DMAIC approach to problem solving stands for Define, ___________, Analyze, Improve and Control.

Benefits and working conditions would be primarily the concern of which of the following?

When we create a Process Map we use a ______________ to show the direction of work flow.

Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?

In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.

A Monitoring Plan put into place at the conclusion of a project will provide for adequate systems with key metric readouts indicating out-of-spec conditions.

As part of a Visual Factory plan _____________ are created and utilized to identify areas in need of cleaning and organization.

Benefits and working conditions would be primarily the concern of which of the following?

A Belt has determined that the loan application does not need to be reviewed by accounting thereby improving the number of applications a loan processor can handle According to Cost of Poor Quality (COPQ)
definitions RTY improvement would be considered _________________.

One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ________________ most valued outputs.