SVC-16A Sample Questions & Answers
Free Apple Service Fundamentals practice questions with worked answers and explanations. See how the ExamJungle simulator prepares you — then jump into the full test.
Launch the full SVC-16A simulator →Showing 6 of 12 free samples.
- Question 1
Linda states that the fans on her MacBook Pro are intermittently noisy. Which is the best component of AST to further isolate the issue?
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Correct answer: C
C
- Question 2
Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?
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Correct answer: C
C
- Question 3
Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?
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Correct answer: D
D
- Question 4
How do you reset the SMC of a MacBook Pro (Retina, 13-inch, Early 2013)?
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Correct answer: D
D
- Question 5
How often should the ESD mat be cleaned?
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Correct answer: C
C
- Question 6
You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?
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Correct answer: C
C
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