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Description
Avaya's self-service IVR and outbound calling platforms come together in ASTA-3305, which covers Experience Portal and Proactive Outreach Manager and replaced ACSS-3305. Expect practice questions on POM campaigns and contact lists, Experience Portal architecture, installation and configuration, and ongoing maintenance. Familiarity with VoiceXML call flows and contact center operations will help you here.
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ASTA-3305 Questions
Study from 199 practice questions aligned to the latest ASTA-3305 objectives.
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Frequently asked questions
Everything you need to know about prepping for ASTA-3305.
What is the ASTA-3305 exam?
What is the ASTA-3305 exam format?
What topics are on the ASTA-3305 exam?
- Proactive Outreach Manager (POM) Solution and Components (25%)
- Avaya Experience Portal Architecture and Components (20%)
- Installation, Configuration, and Deployment (20%)
- Maintenance and Administration (20%)
- Troubleshooting and Problem Resolution (15%)
How should I prioritize the ASTA-3305 syllabus?
What are the prerequisites for ASTA-3305?
How to study for the ASTA-3305 exam?
- Study tips:
- Focus on understanding the architecture differences between MPP and EPM components
- Practice creating and configuring POM campaigns with different strategies
- Familiarize yourself with log locations and troubleshooting tools
- Understand the three campaign types: finite, infinite, and time-based
Is the ASTA-3305 exam active in 2026?
How long is the ASTA-3305 certification valid?
When was ASTA-3305 released and when does it retire?
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