MB-920 Sample Questions & Answers
Supply Chain Management, including manufacturing and warehousing, carries the most weight, close ahead of Finance capabilities like general ledgers and payables, and the reporting and integration features shared across finance and operations apps.
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- Question 1Advanced
Describe Dynamics 365 Supply Chain Management (35–40%) · Describe use cases for Warehouse Management Systems (WMS)
A warehouse manager is implementing the Warehouse Management System (WMS) in Dynamics 365 Supply Chain Management. They need to ensure that when raw materials are received, they are automatically directed to a specific staging location before being moved to bulk storage. Which WMS component is primarily responsible for determining the 'put' location for incoming goods?
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Correct answer: C
Location directives are rules that guide the warehouse system to determine the pick and put locations for inventory movements. For a purchase order receipt, a 'put' location directive would be configured to first direct the items to the staging location and then another directive would handle the movement from staging to bulk storage.
- Question 2Beginner
Describe the core capabilities of the finance and operations apps (25–30%) · Describe options for analyzing data by using Power BI
A company wants to provide its sales team with real-time, interactive sales performance dashboards directly within the Dynamics 365 Finance user interface. The dashboards must visualize data from sales orders and customer invoices. Which Microsoft technology is best suited for embedding this type of rich, analytical content into workspaces?
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Correct answer: C
Power BI is Microsoft's business analytics service that provides interactive visualizations and business intelligence capabilities. Dynamics 365 finance and operations apps have a native integration that allows for embedding Power BI reports and dashboards directly into application workspaces, providing users with rich, in-context analytics.
- Question 3Intermediate
Describe Dynamics 365 Finance (30–35%) · Describe vendor payments and settlements, including three-way matching concepts
A financial controller is reviewing the vendor invoice process. To ensure compliance and prevent fraud, they require that every vendor invoice be matched against both the original purchase order and the product receipt document before it can be approved for payment. What is this validation process called in Dynamics 365 Finance?
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Correct answer: B
Three-way matching is a standard accounts payable process that validates the details of a vendor invoice by comparing it to the corresponding purchase order and the product receipt. This ensures that the company only pays for the quantity of goods it ordered and actually received, at the agreed-upon price.
- Question 4IntermediateSelect 2
Describe Dynamics 365 Supply Chain Management (35–40%) · Describe bills of materials (BOMs), formulas, routes, and operations as they relate to production orders
A company manufactures custom circuit boards. The process for each board involves several steps, including component mounting, soldering, and quality testing. Each step requires specific machinery and has a defined setup and run time. To model this manufacturing process for production orders, which two components must be defined in Dynamics 365 Supply Chain Management? (Select TWO)
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Correct answers: C, D
A Route defines the sequence of operations (steps) required to produce an item. It specifies the path the product takes through the manufacturing floor.
An Operation represents a specific task or step within the manufacturing process, such as soldering or testing. Each operation defines the required resources (machinery, labor) and the time needed.
- Question 5Beginner
Describe the core capabilities of the finance and operations apps (25–30%) · Describe the business value of Project Operations
A company is implementing Dynamics 365 Project Operations. They need a solution to manage the entire project lifecycle, from initial quote to final invoicing, including resource scheduling, time tracking, and project accounting. Which core business process does Dynamics 365 Project Operations primarily support?
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Correct answer: D
Dynamics 365 Project Operations is designed to unify operational workflows to provide visibility, collaboration, and insight across the entire project lifecycle. This end-to-end process, from quoting a project to recognizing profit, is often referred to as 'project-to-profit'.
- Question 6Intermediate
Describe Dynamics 365 Supply Chain Management (35–40%) · Describe use cases for landed cost
A company imports goods from overseas and needs to track all associated costs, such as freight, insurance, and import duties, and apply them to the cost of the received inventory. Which specialized module in Dynamics 365 Supply Chain Management is designed to manage these in-transit costs?
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Correct answer: C
The Landed cost module in Dynamics 365 Supply Chain Management provides businesses with greater visibility into their extended supply chain costs. It allows for the tracking of voyages, the creation of cost estimates, and the apportionment of these costs (like freight and duties) to the inventory items, giving a true cost of goods.
- Question 7Advanced
Describe Dynamics 365 Finance (30–35%) · Describe periodic financial processes
During a period-end closing process in Dynamics 365 Finance, a junior accountant needs to post a journal to correct an error but finds that the period is on hold. The controller needs to allow this specific user to post while preventing others. Which is the most appropriate way to achieve this?
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Correct answer: C
In the Ledger calendar setup, when a period status is set to 'On hold,' you can specify a user group that is exempt from this restriction. By creating a user group, adding the junior accountant to it, and assigning that group to the period, you can grant targeted access without opening the period for all users or elevating permissions excessively.
- Question 8Beginner
Describe the core capabilities of the finance and operations apps (25–30%) · Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams
A sales manager wants to empower the sales team to quickly create and modify sales orders using a familiar spreadsheet interface and then upload the changes directly into Dynamics 365. Which Microsoft 365 integration capability is designed for this type of bulk data editing?
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Correct answer: D
The Microsoft Excel Data Connector Add-in allows users to open data from finance and operations apps in Excel. They can then view, edit, and create data in an Excel worksheet and publish the changes back to the system. This is ideal for bulk editing and data entry tasks.
- Question 9Intermediate
Describe Dynamics 365 Supply Chain Management (35–40%) · Identify the production lifecycle stages
A manufacturing company's production supervisor needs to release a set of planned production orders to the shop floor. What is the status of a production order immediately after it has been released?
stateDiagram-v2 [*] --> Created Created --> Estimated: Estimate Estimated --> Scheduled: Schedule Scheduled --> Released: Release Released --> Started: Start Started --> ReportedAsFinished: Report as Finished ReportedAsFinished --> Ended: End Ended --> [*]Show answer & explanation
Correct answer: C
The production order lifecycle follows a specific sequence of statuses. After a production order is created, estimated, and scheduled, the next step is to release it. The 'Released' status indicates that the order is authorized for production, and shop floor documents like route cards and job cards can be printed.
- Question 10Intermediate
Describe Dynamics 365 Finance (30–35%) · Describe core accounts receivable components, including customers, customer invoices, and free text invoices
A subscription-based software company uses Dynamics 365 Finance to manage its recurring billing. They need to automatically generate invoices for thousands of customers each month based on their subscription plans. Which type of invoice is specifically designed for this purpose, allowing for billing without a preceding sales order?
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Correct answer: C
A free text invoice is an invoice that is not linked to a sales order. It is commonly used for services, fees, or recurring charges like subscriptions where you need to bill a customer without managing inventory or a sales fulfillment process. The Subscription billing module heavily utilizes free text invoices.
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