AI-Associate Sample Questions & Answers
Questions span ethical challenges and Salesforce's Trusted AI principles, the single biggest weight, plus the elements of data quality, governance and preparation that AI depends on, basic AI principles and types, and how AI capabilities actually benefit CRM users.
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- Question 1Intermediate
A sales manager wants to improve their processes using AI in Salesforce.Which application of AI would be most beneficial?
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Correct answer: A
- Question 2Intermediate
What is the most likely impact that high-quality data will have on customer relationships?
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Correct answer: A
- Question 3Intermediate
What are the key components of the data quality standard?
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Correct answer: A
- Question 4Intermediate
What is the role of Salesforce's Trusted AI Principles in the context of CRM systems?
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Correct answer: C
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