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Which port is used for SSH connections?
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Which port is used for SSH connections?
Our questions are meticulously crafted to match the current exam objectives, ensuring you study only what matters.
Experience the actual exam environment with timed sessions, question flagging, and a similar UI layout.
Option B is correct. SSH uses port 22.
Port 21 is FTP. Port 80 is HTTP. Always prioritize encrypted channels for admin tasks.
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| Certification | Code | Version | Status | Note |
|---|---|---|---|---|
| Certified System Administrator | CSA | Zurich | Active | 60 questions, 90 min. Zurich delta exam window: Jan 16 - Apr 16, 2026. $200 annual maintenance fee. |
| Certified Application Developer | CAD | Zurich | Active | Multiple-choice/multi-select, ~70% passing. Available in English and Japanese. $300 USD. |
| CIS - Data Foundations (CMDB and CSDM) | CIS-DF | Mainline | New | Mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-SIR, CIS-VR. Free first attempt through Jun 30, 2026. |
| CIS - IT Service Management | CIS-ITSM | Mainline | Active | Requires CIS-DF. 90 min exam. $315 USD (standard price). |
| CIS - Customer Service Management | CIS-CSM | Mainline | Active | 90 min exam. Covers CSM application configuration and implementation. |
| CIS - Human Resources | CIS-HR | Mainline | Active | 90 min exam. HR Service Delivery implementation. |
| CIS - Hardware Asset Management | CIS-HAM | Mainline | Active | Requires CIS-DF. ITAM track. |
| CIS - Software Asset Management | CIS-SAM | Mainline | Active | Requires CIS-DF. ITAM track. |
| CIS - Discovery | CIS-DISCO | Mainline | Active | Requires CIS-DF. ITOM track; covers Discovery administration, troubleshooting, integration. |
| CIS - Event Management | CIS-EM | Mainline | Active | ITOM track. 60 min exam. |
| CIS - Service Mapping | CIS-SM | Mainline | Active | Requires CIS-DF. ITOM track. |
| CIS - Security Incident Response | CIS-SIR | Mainline | Active | Requires CIS-DF. SecOps track. |
| CIS - Vulnerability Response | CIS-VR | Mainline | Active | Requires CIS-DF. SecOps track. |
| CIS - Risk and Compliance | CIS-RC | Mainline | Active | Covers GRC / IRM implementation. |
| CIS - Field Service Management | CIS-FSM | Mainline | Active | FSM application implementation. |
| CIS - Strategic Portfolio Management | CIS-SPM | Mainline | Active | Formerly CIS-PPM. Covers ITBM/SPM. |
| CAS - Performance Analytics | CAS-PA | Mainline | Active | Application Specialist cert. Scenario-based exam covering indicators, breakdowns, dashboards. |
| Certified Technical Architect | CTA | N/A | Active | Expert cohort program (3 months). Architecture, design, integration, security, governance. |
| Certified Master Architect | CMA | N/A | Active | Expert cohort program (6 months, 20-25 participants). C-suite level digital transformation strategy. |
Designed for learners at every stage of their journey.

IT professionals responsible for configuring, maintaining, and managing ServiceNow platform instances. The CSA certification validates core platform skills and is the entry point to all other ServiceNow credentials.

Developers who build, customize, and extend applications on the Now Platform using scripting, UI components, and application security. The CAD certification demonstrates proficiency in application design and development.

Consultants and engineers who deploy specific ServiceNow product modules such as ITSM, CSM, HR, SecOps, and ITOM. CIS certifications validate deep expertise in individual product areas.

Senior technical and strategic leaders who design enterprise-wide ServiceNow solutions and drive digital transformation programs. The CTA and CMA expert programs validate advanced architecture and governance capabilities.
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Everything you need to know about our ServiceNow prep materials.
As of late 2025, ServiceNow made CIS-DF (CMDB and CSDM) a mandatory prerequisite for several CIS certifications including CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-SIR, and CIS-VR. Existing cert holders must pass CIS-DF by December 31, 2026. The exam is offered free for the first attempt through June 30, 2026.
All mainline certifications (CSA, CAD, CIS exams) require delta exams each release cycle to stay current. Delta exams are non-proctored, open-book assessments with up to 20 questions and 90 minutes, with up to 5 attempts to pass. An annual $200 maintenance fee applies to holders who have held a certification for 1 year or longer.
CTA (Certified Technical Architect) is a 3-month expert cohort program focused on technical solution design, integration, security, and governance. CMA (Certified Master Architect) is a 6-month program with smaller cohorts (20-25 participants) that focuses on C-suite level advisory for complex digital transformation strategies. CTA is not a prerequisite for CMA.
ServiceNow transitioned exam delivery from Kryterion/Webassessor to Pearson VUE, managed via ServiceNow University. For mainline certifications, you must first unlock exam eligibility through ServiceNow University before you can register for a proctored exam.
The Zurich release (Q4 2025) is the latest version for certification exams. The Zurich delta exam window runs January 16 through April 16, 2026. Previous release versions (Yokohama, Xanadu) are no longer offered for new exam registrations.
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